Frequently asked questions
shipping information
SHIPPING INFORMATION AND POLICY
we are a small team, but we work exceptionally hard to get your items to you as quickly as possible!
it takes 2โ5 business days to create a product and fulfill an order, and shipping time depends on the delivery destination. Our products are made for you on demand, which can affect shipping time. Therefore, we ask our customers to be patient with us as we prepare your special order.
Patience is a fruit of the spirit – galatians 5:22 ๐
how to care for your products
PRINTED PRODUCTS
Printed apparel should be machine-washed in cold water, meaning below 90โ or 30โ, inside-out on a gentle cycle with a mild detergent and no fabric softener or bleach. What is considered a mild detergent? A mild detergent is a gentle cleaning solution that contains only surface-active agents. More intense detergents often contain enzymes or abrasives that can damage the print on a t-shirt.
Tumble-drying and ironing can be detrimental to the lifecycle of the print. DTG-printed apparel can be tumble-dried on a low cycle, but hang-drying works best. To avoid cracking and fading the print, make sure you use cool iron inside-out.
EMBROIDERED PRODUCTS
Embroidered apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. You can use a small amount of chlorine bleach, but non-chlorine is the safer option.If you notice any color residue in the water, rinse the garment in lukewarm water and then in cold several times, but try not to rub any stained embroidery. Embroidered clothing can also be dry-cleaned.
After washing, don’t leave the clothing to soak or lie in a pile while wet. Don’t wring out the embroidered items, but if you want to tumble-dry them, use a cool air setting.If the garment needs ironing, do it inside-out, preferably between two pieces of cloth. You shouldn’t wet embroidery before ironing or use a steam iron.
return information
we do not accept returns on our sale items.
please contact us with any questions or issues you may have with your order. we are happy to help ๐
contact us
email: belovedapparels@gmail.com